for Post & Parcel

What you can gain with Skillweb Deliver

Improved Customer Experience

As a result of improved operational visibility, you can achieve more first time deliveries by reducing first-time failure rates and incoming re-deliveries. You can also offer more diverse services - to improve customer engagement - while managing a more efficient and flexible delivery network

Cost Savings

By automating operational processes, 'Average Unit Costs' can be reduced by at least 54% (based on Jersey Post's experience) - without the need for additional labour

New Revenue Streams

Advanced, proof of delivery features enable you to provide a greater range of value-added, final mile services - such as more secure and convenient collection options

Efficient & Productive Operations

Item tracking and proof of delivery technology simplifies, automates and ultimately makes paper-based or manual delivery processes and procedures- up to 60% quicker. You can also process more parcels a month - without the need to increase workforce headcount

Enable frictionless cross boarder trade

By electronically integrating with your retail partners and cross boarder customs services, you can facilitate faster, more efficient customs revenue collection and pre clearance of items. This will significantly reduce the costs associated with detaining items for customs - and ultimately improve your customers’ experience of cross boarder e-commerce


Use our customisable interface to work with any partners including Amazon, Royal Mail, Parcelforce, UK Mail, Yodel, Fed-ex, DX - so you can share tracking data with a range of different business systems


This trusted, award-winning, fully customisable software solution optimises the management of the entire, end-to-end, delivery process. With unrivalled track and trace and proof of delivery capabilities, Skillweb Deliver provides the real-time visibility so you’ll instantly know exactly where a parcel is and when it will be delivered – to both recipients and business partners.

“Skillweb Deliver is a reliable and robust tracking system that is an integral part of our parcel delivery operation and provides Jersey Post with the capabilities to adopt the latest technology innovations in the future. As a highly-effective decision engine, it underpins the successful delivery of parcels across the island and helps improve the overall experience for both residents and our business partners.”

Tim Brown, CEO, Jersey Post


Skillweb Deliver has additional modules for:

Collections - supports the widest range of returns logistics and collection scenarios
Planning - allows you to forward plan both delivery and collection work
Reporting - data is extracted and processed in real time for instant report generation ready
Interfacing - receives and sends tracking data between third party systems such as Amazon, Royal Mail, Parcelforce and Fed-ex
Customs integration - enables exchange of data with the customs authorities so they can electronically advise you of items held for tax revenue collection or other reasons. The flow of parcels is automatically controlled through the network to prevent shipments leaking through
Augmented reality - Skillweb Deliver offers an optional augmented reality module to improve the information available to loading operators – so the time taken to find the right parcels is significantly reduced