Houndit’s reporting module includes a separate reports database so that operational processes are never affected by reporting queries. The data is extracted and processed in real time so that your reports are available immediately. A self-describing data model allows you to define and produce your own bespoke reports; even setting up scheduled runs so that they appear automatically in your email in box on a Monday morning
- Reporting Database
- User Access Data Model
If you offer any of your clients guarantees based around service levels, then you need to monitor your operation closely. Houndit’s compliance alerts feature allows you to define your work flows and the acceptable time periods for items to move through them. Houndit will then automatically monitor the flows and produce an alert if any items are in danger of falling outside of the service levels, allowing you to rectify the issue.