Houndit Enterprise receives and sends tracking data between third party systems such as UKMail, Parcelforce etc. allowing for the delivery and collection of items between the Post Office and third parties. Event code mapping allows for each partner’s input/output to be mapped to status codes for each partner.
- Houndit Generic Interface
- Event Code Mapping
- Supported Bespoke Interfaces
Houndit Enterprise Customer Notifications bolt-on gives you the ability to send SMS messages and e-mails with embedded links to a purpose built web page; allowing the end customer to send back preferences about delivery such as delivery date, alternate delivery addresses and special instructions. This data can influence your sortation processes and so increase your first-time delivery rate as well as increase customer satisfaction levels.