UK Mail Group has reported a 15 per cent growth in parcel volumes during the latest quarter when compared to the same period last year. Furthermore, it revealed that Group revenues were up about 6 per cent year-on-year in the three months up to the end of March.
UK Mail said it did achieve growth in its mail business, with a “good increase” in mail volumes as the company retained existing customers and won new contracts. But the parcel business has seen particular growth driven by online shopping, which has seen the mix of the company’s volumes swing further towards business-to-consumer parcels.
Meanwhile, a move towards offering a one-hour delivery window for its parcel deliveries is now being rolled out across the network, which was described as a “key area” for customers. The company is also developing a new central sortation hub in Coventry that is currently on track to be operation next year providing a platform for further growth and operating efficiencies.
Parcel companies are investing heavily in their businesses to take advantage of growth opportunities within the delivery marketplace. This is enabling them to improve the service they provide to customers and increased competitiveness.
Skillweb provides an effective means of tracking and tracing incoming and outgoing deliveries, as well as communicating useful delivery details to the recipient, via its SmartTask POD solution, helping carriers of all sizes to enhance their service offering.
Downloaded onto a worker’s smartphone, ruggedised or semi-ruggedised device – including the Motorola TC55 touch computer – this mobile software application can run as a standalone solution, alongside Skillweb’s Houndit technology or a carrier’s current system.
When recipients choose their delivery option during a purchase, the information sent to a carrier relating to the order can be used by the software to generate a communication via email or SMS stating an approximate delivery slot. This is based on how long it takes to get from a warehouse to the customer.