InPost in new direct agreement with Australia Post

Australia Post has awarded a direct contract with InPost, the leading parcel locker operator and member of Group, commencing later this year. The new agreement will include support for Australia’s existing parcel locker network, which was already being provided by InPost, along with field services that had previously been performed by an intermediary.


Rafal Brzoska, CEO of Group commented: “After almost 2 years of working with InPost through an intermediary, Australia Post will now work directly with InPost and strengthen their relationship with the world leading Parcel Locker operator.  Australia Post will now be able to fully benefit from the wealth of expertise of InPost.”


Australia Post is taking a strong approach to implementing an ecommerce strategy that provides its customers with more choice and greater convenience. This includes the introduction of a range of convenient parcel collection options, including 156 Parcel Locker locations already in operation and 719 Parcel Collect locations Australia-wide.


Post and parcel companies are investing heavily in their service offering, infrastructure and technology to take advantage of growth opportunities within the delivery marketplace. This is enabling them to improve the experience they provide to customers and increase competitiveness.

Skillweb provides an effective means of tracking and tracing incoming and outgoing deliveries, as well as communicating useful delivery details to the recipient, via its SmartTask POD solution, helping carriers of all sizes to enhance their service offering.


Downloaded onto a worker’s smartphone, ruggedised or semi-ruggedised device – including the Motorola TC55 touch computer – this mobile software application can run as a standalone solution, alongside Skillweb’s Houndit technology or a carrier’s current system.


When recipients choose their delivery option during a purchase, the information sent to a carrier relating to the order can be used by the software to generate a communication via email or SMS stating an approximate delivery slot. This is based on how long it takes to get from a warehouse to the customer.


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