Is delivery about to become 24/7?

Amazon is now working with the US Postal Service to deliver packages on a Sunday in Los Angeles and New York metropolitan areas, with a view to rolling the service out further.

The news will no doubt lead couriers and carriers around the globe to consider if we are entering the age of 24/7 delivery.

Under the new initiative, Amazon Prime members will be able to receive packages on a Sunday as part of their unlimited free two-day shipping deal.

By 2014 Amazon and the US Postal Service hope to have rolled out the service to more of the US population, including Dallas, Houston, New Orleans and Phoenix.

Dave Clark, Amazon’s vice president of worldwide operations and customer service, said: “If you’re an Amazon Prime member, you can order a backpack for your child on Friday and be packing it for them Sunday night.

“We’re excited that now every day is an Amazon delivery day and we know our Prime members, who voraciously shop on Amazon, will love the additional convenience they will experience as part of this new service.”

This comes after Amazon moved one step closer to offering same-day delivery in the UK.

The firm has now leased a number of small delivery stations to act as hubs for deliveries within the local area.

Currently, sites are based in Birmingham, Oxford, Milton Keynes and several London locations, but four new stations are expected to open next year in the north-west, south-west, Midlands and Yorkshire.

These developments highlight the importance of convenience and choice in the new delivery market.

Couriers and carriers are finding themselves under increased pressure to have the resources and tracking software needed to facilitate such services.

SmartTask POD  enables companies to track and trace incoming and outgoing deliveries.

Downloaded onto an incumbent worker’s smartphone, ruggedised or semi-ruggedised device – including the new Motorola TC55 touch computer – the mobile software can run alongside Skillweb’s Houndit technology or a carrier’s current system.

When consumers choose their delivery option during a purchase, the information sent to a carrier relating to the order can be used by the software to generate a communication to the recipient via email or SMS stating an approximate delivery slot. This is based on how long it takes to get from a warehouse to the customer.

Posted by Trevor Snaith

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