Asda is set to launch “the UK’s first intelligent Click and Collect pod” at its store in St Helens. The trial site will feature three hatches through which customers can collect their goods, with customers that order online before noon able to collect their delivery by 4pm the same day.
The supermarket retailer claims it will be the first 24/7 grocery click and collect point in the UK. There are suggestions that if the trial is successful Asda may consider opening additional pod sites away from its store locations and petrol stations. It already operates click-and-collect points in all of its 592 stores and, if the pod concept proves successful, plans to have over 1,000 points within the next four years.
Postal organisations and parcel companies are investing heavily in infrastructure, service offering and technology to take advantage of growth opportunities within the delivery marketplace. This is enabling them to improve the service they provide to customers and increase competitiveness.
Skillweb provides an effective means of tracking and tracing incoming and outgoing deliveries, as well as communicating useful delivery details to the recipient, via its SmartTask POD solution, helping carriers of all sizes to enhance their service offering.
Downloaded onto a worker’s smartphone, ruggedised or semi-ruggedised device – including the Motorola TC55 touch computer – this mobile software application can run as a standalone solution, alongside Skillweb’s Houndit technology or a carrier’s current system.
When recipients choose their delivery option during a purchase, the information sent to a carrier relating to the order can be used by the software to generate a communication via email or SMS stating an approximate delivery slot. This is based on how long it takes to get from a warehouse to the customer.