Monthly Archives: October 2012


Parcel tracking software is top merchant priority

The presence of an effective parcel tracking software is a key consideration for merchants when choosing a courier service, according to new research. Triangle Management Services observed in their ‘Cross-Border e-Commerce: Improve the Consumer Journey’ report that 41 per cent of merchants value good visibility of services to enable them to monitor global shipments, Post […]


Parcel tracking software is top merchant priority

The presence of an effective parcel tracking software is a key consideration for merchants when choosing a courier service, according to new research. Triangle Management Services observed in their ‘Cross-Border e-Commerce: Improve the Consumer Journey’ report that 41 per cent of merchants value good visibility of services to enable them to monitor global shipments, Post and Parcel reported.   […]


Archbishop of York questions how government will pay for whitepaper proposals

The Archbishop of York, Dr John Sentamu, has questioned how the government plans to pay for the reforms proposed in the ‘Caring For Our Future’ white paper. Despite offering a series of strategies to improve the standard of care in the UK, the paper has been criticised for failing to offer any tangible options for […]


Older adults want low-intensity home care

Older adults want low-intensity home care, which allows them to remain independent, according to a recent study. The Institute of Public Care (IPC), based at Oxford Brookes University, claims in ‘Where the Heart Is… A Review of the Older People’s Care Market’ that many patients seek lifestyle support and maintenance provision, opposed to intensive care. […]


December 3rd is peak of delivery demand

The Christmas period always sees a rise in demand for delivery companies and couriers, and this year firms must prepare for a December 3rd delivery demand peak. According to data from Marin Software, cyber shopping will reach its pinnacle on the first Monday of the month, creating a requirement for efficient delivery services. Although other […]


Technology must drive customer service improvement

September saw the summer retail slump end, as demand once again returned to the sector. However, with e-retail gathering momentum and Christmas just around the corner, it is vital that delivery companies look for ways to improve customer service. The IMGR Capgemini e-Retail Sales Index revealed a 16 per cent year-on-year climb in the amount […]


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Boost security as darker nights approach

The end of the British Summer Time signals the return of long dark nights and a potential increase in criminality. Under the cover of darkness, businesses and properties are often vulnerable to thievery and intentional damage. The British Security Industry Association (BSIA) is urging people to stay safe during the winter and to not underestimate […]


NFC smart phones can improve access control in security sector

Near field communication (NFC) technology has transformed the security sector, enhancing employee monitoring capabilities, the safety of staff and the services companies can offer. With the rise of NFC smart phones and bring your own device (BYOD) policies, the potential of the solution has become even greater, particularly in terms of access control and cost […]